Legal

Privacy Policy

Last updated: June 4, 2026

CarDealAlerts ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, software, alerts, subscriptions, and related services ("Service").

By using CarDealAlerts, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

Account information

  • Name
  • Email address
  • Password or authentication details
  • Account preferences

Subscription and billing information

  • Plan type
  • Subscription status
  • Billing email
  • Order ID
  • Payment status
  • Billing portal links

Payments are processed by Dodo Payments. We do not store full credit card numbers or complete payment card details on our servers.

Search and alert information

  • Saved vehicle searches
  • Preferred make, model, year, price range, mileage, location, and other filters
  • Alert preferences
  • Deal alerts sent to you
  • User interactions with alerts

We may process approximate location information you provide, such as city, state, ZIP code, or search radius, only to deliver relevant vehicle alerts.

Technical information

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring URLs
  • Cookies and similar technologies
  • Log data and error reports

Communication information

  • Support requests
  • Feedback
  • Emails or messages you send to us

2. How We Use Your Information

We use your information to:

  • Provide and operate CarDealAlerts.
  • Create and manage your account.
  • Save your vehicle searches.
  • Send deal alerts and product notifications.
  • Process subscriptions and manage billing.
  • Provide customer support.
  • Improve search quality, alert accuracy, and AI-assisted deal scoring.
  • Detect fraud, abuse, technical issues, and security risks.
  • Analyze website and product performance.
  • Comply with legal, tax, payment, and security obligations.

3. Payment Processing

Payments are handled by Dodo Payments, which acts as a payment provider and Merchant of Record for digital products and SaaS subscriptions. Dodo Payments may process personal and payment information to complete purchases, manage subscriptions, calculate and collect taxes, issue invoices, prevent fraud, handle refunds, and manage payment disputes.

Your use of Dodo Payments checkout may also be governed by Dodo Payments' own buyer terms, payment terms, and privacy policy.

4. Cookies and Tracking

We may use cookies and similar technologies to:

  • Keep you logged in.
  • Remember preferences.
  • Measure website traffic.
  • Understand product usage.
  • Improve performance.
  • Support security and fraud prevention.

You can control cookies through your browser settings. Some parts of the Service may not work correctly if cookies are disabled.

5. AI and Automated Processing

CarDealAlerts may use AI-assisted systems to analyze vehicle listings, compare pricing signals, summarize listings, and generate deal scores.

AI-generated outputs are estimates only and may be inaccurate or incomplete. We do not use AI outputs as a substitute for professional vehicle inspections, legal checks, financial advice, or seller verification.

6. How We Share Information

We may share limited information with trusted service providers that help us operate the Service, including:

  • Payment processors
  • Hosting providers
  • Email delivery providers
  • Analytics providers
  • Customer support tools
  • Security and fraud prevention tools
  • AI infrastructure providers

We do not sell your personal information.

We may also disclose information if required by law, legal process, fraud prevention, payment disputes, enforcement of our Terms, or protection of our rights, users, and Service.

7. Data Retention

We keep personal information only as long as reasonably necessary to provide the Service, manage accounts, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and maintain business records.

If you delete your account, we may still retain limited records where required for billing, legal, fraud prevention, or compliance purposes.

8. Security

We use reasonable technical and organizational measures to protect your information. However, no online service is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your account password safe.

9. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Object to or restrict certain processing.
  • Request a copy of your data.
  • Withdraw consent where processing is based on consent.

To make a privacy request, contact us at support@cardealalerts.com.

10. Email Communications

We may send you service emails, billing emails, security emails, and deal alerts based on your saved searches.

You can unsubscribe from marketing emails at any time. Some transactional emails, such as billing, security, and account-related messages, may still be sent.

11. Children's Privacy

CarDealAlerts is not intended for children under 18. We do not knowingly collect personal information from children under 18.

12. International Users

Your information may be processed in countries different from where you live. By using the Service, you understand that your information may be transferred and processed internationally where our service providers operate.

13. Third-Party Links and Marketplaces

CarDealAlerts may link to third-party vehicle listings, seller pages, marketplaces, or websites. We are not responsible for the privacy practices, content, accuracy, or actions of those third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify users through the website, email, or account dashboard.

15. Contact

For privacy questions or requests, contact: