Refund & Cancellation Policy

CarDealAlerts offers paid subscription plans that renew automatically based on the billing cycle selected at checkout.

By purchasing a paid plan, you authorize recurring billing until you cancel.

You may cancel your subscription at any time through your account, billing portal, or by contacting support@cardealalerts.com.

After cancellation, your paid features will remain active until the end of your current billing period. Your subscription will not renew after that period.

Because CarDealAlerts is a digital subscription service, subscription payments are generally non-refundable once the billing period has started.

We may approve refunds in limited cases, including:

• Duplicate charges
• Accidental billing after cancellation
• Technical billing errors
• Major service outage that prevents normal use
• Cases required by applicable law

Refund requests must be submitted within 14 days of the charge.

To request a refund, email support@cardealalerts.com with:

• Your account email
• Order number
• Charge date
• Reason for the refund request

Payments are processed by Dodo Payments. Dodo Payments acts as Merchant of Record and may handle payment processing, taxes, invoices, refunds, disputes, fraud prevention, and billing-related support. Refunds may also be reviewed or processed according to Dodo Payments' own payment, risk, dispute, and chargeback policies.

CarDealAlerts helps users discover potential vehicle deals faster, but we do not guarantee savings, successful purchases, vehicle availability, seller legitimacy, or listing accuracy.

Refunds are not provided only because a user did not purchase a vehicle, did not find a deal, or disagreed with an estimated deal score.

For cancellation or refund questions: